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Home Past events How the payment sector can help with the economic recovery?

How the payment sector can help with the economic recovery?

The COVID-19 crisis has shown how different is the world in which businesses are now operating and how much more important the issue of late payments has become. We have seen that the COVID crisis has completely changed consumers’ shopping behaviour and relationship with cash, highlighting the importance of digital capabilities. This has also acted as a catalyst in a fast-moving payments industry. This will of course have an impact on all players along the entire payments value chain.

This panel will discuss the role of payments to help on the recovery of COVID-19 as well as the rise of contact-less payments, their benefits and their impact on the use of cash. Payments industry has shown an amazing resilience during the crisis allowing consumers to shop online which was essential. Since the start of COVID-19, 56% of consumers have used a new online payment method. Payments industry has proven able to adapt very fast to new market needs. The development of instant payments solutions will also have a great impact on the economy allowing for fast secure and convenient cross border payments.
Speakers will also debate how bigger companies are able to help SMEs in the digitalisation process.



The event is finished.


21 Sep 2020


5:00 pm - 6:00 pm
Paloma Garcia


Paloma Garcia

Senior Consultant and Head of Payments Practice


  • 05. Eric Ducoulombier
    05. Eric Ducoulombier
    Head of Unit, Retail Financial Services, DG FISMA, European Commission

    Eric Ducoulombier is Head of the Retail and Payments Unit in DG FISMA since January 2019. Prior to this, he was in charge of the Unit dealing with Inter-Institutional affairs and Planning in DG FISMA.

    Mr Ducoulombier has extensive expertise in the European Commission having joined in 1992.

    Before joining the European Commission, he worked as a consultant in European Affairs and as a lawyer.

    Mr Ducoulombier holds a Master’s Degree in Law.

  • Elie Beyrouthy
    Elie Beyrouthy
    Chair of EPIF and Vice President of European Government Affairs, American Express

    Mr Elie Beyrouthy has been the Chair of EPIF since March 2018. He is the Vice President of European Government Affairs at American Express since June 2017, where he leads the company’s engagement with European Union Institutions and advises senior leaders on EU regulatory and public policy matters. Elie also represents American Express’ interests in several EU trade bodies and professional associations. He is a member of the EBA Banking Stakeholder Group since July 2020.

    Prior to joining American Express, Elie was Director of International Regulatory Affairs at Western Union for 5 years. From 2007 to 2012, Elie held leadership positions at the World Savings Banks Institute and the European Banking Federation.

    Elie began his career as an intern at the European Commission and the United States Federal District Court of Minnesota. He holds two Masters Degrees in Law from the University of Minnesota and from the Jean Moulin University in Lyon – France.

  • Ellen Moeller
    Ellen Moeller
    Head of EMEA Partnerships, Stripe

    As Head of EMEA Partnerships for Stripe, Ellen leads the team responsible for Stripe’s financial and product partnerships across the region. This spans network, payment method, banking, identity, and technology partnerships. Before relocating to London with Stripe in 2019, Ellen led Stripe’s banking partnerships out of their San Francisco HQ. Prior to joining Stripe in 2015, Ellen worked in business development at Marqeta and Visa.

  • Hemlata Narasimhan
    Hemlata Narasimhan
    Senior Vice President, Merchant Sales and Acquiring for Visa in Europe

    Hemlata leads the growth, strategic development, and account management for some of Visa’s largest acquiring and merchant relationships across Europe. She focuses on bringing together the technical, commercial, and strategic aspects of payments and Visa solutions to drive growth and innovation for clients. Prior to joining Visa, Hemlata spent six years at American Express across the UK and the US. In this time, she managed a portfolio of large B2B clients in the US as well as worked across the co-brand issuing and strategy parts of the business. Her previous experience includes strategic consulting at the Boston Consulting Group in the US and Australia where she led sales/commercial engagements across key clients in healthcare and services sectors.

  • Holger Neuhaus
    Holger Neuhaus
    Head of Market Innovation and Integration, ECB

    Holger Neuhaus is Head of the European Central Bank’s (ECB’s) Market Innovation and Integration Division in the Directorate General Market Infrastructure and Payments.

    His Division develops the ECB/Eurosystem’s approach in relation to innovation and integration in the field of payments and post-trade services. It explores innovation which is triggered by new technologies, changes in business models and overall developments in the financial ecosystem; it also drives harmonisation activities and contributes to wider harmonisation initiatives where relevant and makes recommendations to deepen integration in this field.

    Until November 2019 he headed the Money Market and Liquidity Division which provides
    market analysis of euro area money markets and ensures the execution of monetary policy through open market operations and liquidity management. It also had a lead role in developing and transitioning to a new reference interest rate for the money market.

    He was recently seconded to the Federal Reserve Bank of New York as Senior Policy Advisor.

    Before joining the ECB he worked for the Deutsche Bundesbank and a portfolio management company, inter alia in the field of foreign reserve management and financial market research. Holger Neuhaus studied economics at the Universities of Essen and Toronto.